The Attendant Concierge is responsible for providing information on events, activities and services as well as assisting with all guest inquiries such as entertainment, events, directions, food and beverages
Job Summary
The Attendant Concierge is responsible for providing information on events, activities and services as well as assisting with all guest inquiries such as entertainment, events, directions, food and beverages.
Maintains all Forbes quality standards and procedures from guest’s pre-arrival, to guest’s arrival, to guest’s in-house stay to the guest’s departure.
Performs ability to ensure security and confidentiality of guest and hotel information and materials.
Matching Summary
The Attendant Concierge is responsible for providing information on events, activities and services as well as assisting with all guest inquiries such as entertainment, events, directions, food and beverages.
Skills & Requirements
Must-have
Provide guest information
Handle guest inquiries
Maintain Forbes quality standards
Respond to guest complaints
Coordinate luggage services
Arrange outside errands
Track packages and loan items
Nice-to-have
High commitment to delivering results
Communicate effectively
Display highest integrity
Maintain discretion
Self-motivated
Approachable
Key Requirements
2-3 years' experience as Concierge
College degree or equivalent professional training
Fluent in written and spoken English
Ability to carry heavy items (luggage) without losing composure (minimum 15Kg)