It Vendor Management Specialist

JLL

Hong Kong, SAR, China
**
5-8 years it vendor management experience
Manage multiple software hardware cloud vendors
Define track report kpis and slas
** JLL is seeking an experienced IT Vendor Management Specialist to optimize their external partner ecosystem, focusing on managing software, hardware, cloud, and managed services vendors. The ideal candidate should possess 5-10 years of IT industry experience, particularly in vendor-side Service Delivery Management, with strong data analysis capabilities. **

Job Summary

  • The role involves owning and optimizing the external partner ecosystem by managing the end-to-end lifecycle of multiple IT vendors.
  • Candidates will act as a strategic bridge between the business and technology partners to ensure performance compliance and cost efficiency.
  • The position requires leveraging data analysis capabilities to drive service improvements and resolve conflicts effectively.

Matching Summary

Match Score: 75

** JLL is seeking an experienced IT Vendor Management Specialist to optimize their external partner ecosystem, focusing on managing software, hardware, cloud, and managed services vendors. The ideal candidate should possess 5-10 years of IT industry experience, particularly in vendor-side Service Delivery Management, with strong data analysis capabilities. **

Skills & Requirements

Must-have

  • 5-8 years IT vendor management experience
  • Manage multiple software hardware cloud vendors
  • Define track report KPIs and SLAs
  • Lead quarterly business reviews QBRs
  • Contract negotiations renewals amendments
  • Analyze vendor landscape for consolidation

Nice-to-have

  • Prior vendor-side Service Delivery Manager role
  • Proficiency in Excel SQL Power BI Tableau
  • Deep understanding of AWS Azure GCP platforms
  • Experience with SAP Ariba Coupa ServiceNow
  • Strong commercial acumen negotiation skills
  • ITIL CIPS CPSM CVMP certifications

Key Requirements

  • Bachelor's degree in Business or IT
  • 5-8 years professional experience in IT vendor management
  • Proven experience managing complex contracts and SLAs
  • Background in vendor-side Service Delivery Management preferred
  • Strong proficiency in data analysis tools like SQL or Power BI

Work Rights

Not specified

Tailored Resume

Cover Letter