Spa/health Club Receptionist

Four Seasons Hotels Ltd

Baltimore, MD, US
Base: $21.93 hourly; bonus/equity: not specified; ...
Spa treatment booking coordination
Guest interaction and hospitality
Retail merchandise sales assistance
The Spa Receptionist is responsible for guest satisfaction in the spa by performing the proper services to the best of their ability and maintaining Four Seasons standards throughout all procedures

Job Summary

  • The Spa Receptionist is responsible for guest satisfaction in the spa by performing the proper services to the best of their ability and maintaining Four Seasons standards throughout all procedures.
  • The role includes facilitating guest arrival and departure, scheduling treatments, responding to guest inquiries, and assisting with retail sales.
  • Employees receive benefits including medical, vision and dental insurance, paid time off, 401k retirement plan, complimentary meals and room nights, and training opportunities.

Matching Summary

The Spa Receptionist is responsible for guest satisfaction in the spa by performing the proper services to the best of their ability and maintaining Four Seasons standards throughout all procedures.

Salary

Base: $21.93 hourly; Bonus/Equity: Not specified; Benefits: Medical, vision, dental insurance, life insurance, short-term disability, paid time off, 401k, employee meals, room nights, parking discounts

Skills & Requirements

Must-have

  • Spa treatment booking coordination
  • Guest interaction and hospitality
  • Retail merchandise sales assistance
  • Use of spa scheduling software
  • Weekend and holiday availability

Nice-to-have

  • Strong time management skills
  • Excellent personal presentation
  • Ability to multi-task in fast-paced environment
  • Effective communication with colleagues and guests

Key Requirements

  • At least 6 months spa receptionist experience
  • Experience in luxury hotel or resort preferred
  • Work authorization in the United States
  • Flexible schedule with weekend and holiday availability

Work Rights

Work authorization in the United States required

Tailored Resume

Cover Letter