Ops Service Executive

MX CATERERS (ASIA) PTE. LTD.

D07 Golden Mile, Middle Road, 300 BEACH ROAD THE CONCOURSE 199555
Sgd 3,000 - 3,800 / monthly pm
**
Complaint management
Communications channel management
Service management
** MX CATERERS (ASIA) PTE. LTD. is seeking an Ops Service Executive to enhance customer service by efficiently managing inquiries and feedback. The ideal candidate will have at least three years of relevant experience, preferably in the F&B sector, and be proficient in Microsoft Office applications. **

Job Summary

  • Reviewing CCTV footage and ensure that cashiering procedures are adhered to
  • Managing day-to-day loyalty related (CRM) enquiries from members, internal colleagues, departments & stores
  • Involving and assist with issues related to store projects, store renovations, new store openings and other aspects related to operations workflow and procedure

Matching Summary

Match Score: 75

** MX CATERERS (ASIA) PTE. LTD. is seeking an Ops Service Executive to enhance customer service by efficiently managing inquiries and feedback. The ideal candidate will have at least three years of relevant experience, preferably in the F&B sector, and be proficient in Microsoft Office applications. **

Salary

SGD 3,000 - 3,800 / Monthly

Skills & Requirements

Must-have

  • Complaint Management
  • Communications Channel Management
  • Service Management
  • F&B Operations
  • Operations Management

Nice-to-have

  • Store Standards
  • Promotional Products
  • Customer Relationship Management (CRM)
  • Microsoft Word
  • Phone Calls

Key Requirements

  • Minimum 3 years experience

Work Rights

Tailored Resume

Cover Letter