Consultant Technique Servicenow Csm (f/h)

Atos

Bezons, France
Hybrid (20% telework)
Servicenow csm module
Javascript and/or angular.js
Itsm processes knowledge
Atos is seeking a Technical Consultant for ServiceNow CSM to join their team in Bezons, France. The role requires expertise in ServiceNow, particularly in customer service management, and emphasizes strong technical skills, including JavaScript and Agile methodologies

Job Summary

  • You will participate in innovative and strategic projects in an international environment, supporting our clients in their digital transition.
  • Your missions include configuring the ServiceNow CSM module, analyzing and optimizing client processes, and participating in workshops with clients to gather and formalize their functional needs.
  • The company offers a competitive compensation package, opportunities for professional development with tailor-made and certified training, and a hybrid work model with 20% remote work.

Matching Summary

Match Score: 85

Atos is seeking a Technical Consultant for ServiceNow CSM to join their team in Bezons, France. The role requires expertise in ServiceNow, particularly in customer service management, and emphasizes strong technical skills, including JavaScript and Agile methodologies.

Skills & Requirements

Must-have

  • ServiceNow CSM module
  • JavaScript and/or Angular.js
  • ITSM processes knowledge
  • Agile methodologies

Nice-to-have

  • Dynamic environments
  • Multi-client context
  • Customer service oriented
  • Bilingual French/English

Key Requirements

  • Minimum 2 years ServiceNow CSM experience
  • Minimum 4 years ITSM experience
  • CSA and CIS-ITSM certifications required
  • ITILv4 certification

Work Rights

Not specified

Tailored Resume

Cover Letter