The IT Services Officer is the first line of IT support, providing L1 and L2 assistance to end-users and acting as a point of reference for IT-related issues
Job Summary
The IT Services Officer is the first line of IT support, providing L1 and L2 assistance to end-users and acting as a point of reference for IT-related issues.
Responsibilities include ensuring IT policies are followed, maintaining the security and integrity of IT resources, and providing rapid, courteous, and friendly support to users.
The role involves optimizing IT resource utilization, supporting new business integrations, and managing local IT documentation and procedures.
Matching Summary
The IT Services Officer is the first line of IT support, providing L1 and L2 assistance to end-users and acting as a point of reference for IT-related issues.
Skills & Requirements
Must-have
L1 and L2 user support
IT policies and strategic plans
cybersecurity first point of contact
server and computer security
IT asset management
software updates and patching
Nice-to-have
dream big and make a difference
inclusive work environment
develop new skills and potential
flexible and rewarding career
Key Requirements
Citizen or Permanent Resident
Valid working visa
Work Rights
Citizen or Permanent Resident or valid working visa