Customer Success Manager - Enterprise

webalytics (GWI)

New York City, United States
Base: $85,000 - $100,000; bonus/equity: commission...
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Strong interpersonal skills
High attention to detail
Proactive team player
** The job posting is for a Customer Success Manager at webalytics (GWI) in New York City, responsible for managing relationships with enterprise clients to ensure their success with the company's products. The role requires strong interpersonal and analytical skills, a customer-focused mindset, and a proactive approach to problem-solving. **

Job Summary

  • The role involves managing a portfolio of Enterprise clients to help them achieve desired outcomes through product adoption.
  • Employees will create success plans, interpret usage reports, and collaborate with account managers to identify growth opportunities.
  • The company offers comprehensive benefits including top-tier health cover, 401(k) matching, and flexible work arrangements.

Matching Summary

Match Score: 75

** The job posting is for a Customer Success Manager at webalytics (GWI) in New York City, responsible for managing relationships with enterprise clients to ensure their success with the company's products. The role requires strong interpersonal and analytical skills, a customer-focused mindset, and a proactive approach to problem-solving. **

Salary

Base: $85,000 - $100,000; Bonus/Equity: Commission included; Benefits: 23 days leave, health cover, 401(k) matching

Skills & Requirements

Must-have

  • Strong interpersonal skills
  • High attention to detail
  • Proactive team player
  • Ability to present data stories
  • Autonomous work capability

Nice-to-have

  • Innovative ideas for engagement
  • Natural ability to switch roles
  • Passion for building trust
  • Curious-minded approach
  • Respectful communication style

Key Requirements

  • Experience in customer success or client management
  • Analytical skills with data interpretation experience
  • Strong relationship building capabilities

Work Rights

Not specified

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