Customer Service Specialist With French, Orthopedics
Johnson & Johnson
Prague, Czechia
Hybrid
Fluency in french and english languages
Experience with salesforce case management
Proficiency in jd edwards enterprise system
Johnson & Johnson is seeking a French-speaking Customer Service Specialist for their Orthopedics division, which is transitioning to a standalone company. The role involves managing customer orders and inquiries, ensuring high-quality service and support
Job Summary
The role involves handling customer orders, calls, and case management within the Sales Force system for external and internal customers.
Candidates must be fluent in both French and English to effectively respond to inquiries regarding orders, back-orders, and financial transactions.
This position offers an opportunity to join a world-class healthcare company with a commitment to diversity, dignity, and employee merit.
Matching Summary
Match Score: 85
Johnson & Johnson is seeking a French-speaking Customer Service Specialist for their Orthopedics division, which is transitioning to a standalone company. The role involves managing customer orders and inquiries, ensuring high-quality service and support.
Skills & Requirements
Must-have
Fluency in French and English languages
Experience with Salesforce case management
Proficiency in JD Edwards enterprise system
Ability to process customer orders and returns
Nice-to-have
Strong time management and prioritization skills
Excellent written and verbal communication
Problem-solving and attention to detail
Key Requirements
University degree or equivalent experience required
Knowledge of customer service and office management systems
Systems experience with Salesforce.com and JD Edwards preferred