Representante De Servicio Al Cliente

Kianorthaustin

Not specified
Customer order creation and expediting
Customer inquiry and problem resolution
Master demand schedule maintenance
Kianorthaustin is seeking a Customer Service Representative to enhance customer satisfaction through effective order management, communication, and coordination. The ideal candidate should possess a bachelor's degree in a related field, have 1-3 years of customer service experience, and demonstrate strong organizational and communication skills

Job Summary

  • We focus on our customers’ success, create better solutions, and create success together by interacting with others respectfully, being open and honest, and doing the right things.
  • Responsibilities include creating and expediting customer orders, coordinating maintenance of the Master Demand Schedule, and researching and addressing customer inquiries and problems.
  • The role requires a Bachelor’s degree in marketing or business, 1-3 years of customer service or manufacturing experience, and proficiency with enterprise and production management software.

Matching Summary

Match Score: 75

Kianorthaustin is seeking a Customer Service Representative to enhance customer satisfaction through effective order management, communication, and coordination. The ideal candidate should possess a bachelor's degree in a related field, have 1-3 years of customer service experience, and demonstrate strong organizational and communication skills.

Skills & Requirements

Must-have

  • Customer order creation and expediting
  • Customer inquiry and problem resolution
  • Master Demand Schedule maintenance
  • Sales/Operations meeting participation
  • Customer record and schedule administration
  • Return goods coordination

Nice-to-have

  • Focus on customer success
  • Create better solutions
  • Create success together
  • Interact respectfully
  • Open and honest communication
  • Do the right things

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • 1-3 years customer service/manufacturing experience
  • APICS (CPIM) certification desired or required within 24 months
  • Experience with complex enterprise and production management software
  • Ability to read and interpret contracts and specifications sheets

Work Rights

Not specified

Tailored Resume

Cover Letter