Customer Success Manager - Adaptive Planning

Umatcon

San Francisco, CA, USA
Base: $107,000 usd - $160,400 usd; bonus/equity: n...
Fully remote
3+ years of csm experience
2+ years with change management practices
2+ years using crm tools
The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.
  • You will support customers through regular checkpoints to drive value, adoption, and retention.
  • The role offers the opportunity to work with a collaborative team dedicated to customer success.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.

Salary

Base: $107,000 USD - $160,400 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years of CSM experience
  • 2+ years with change management practices
  • 2+ years using CRM tools

Nice-to-have

  • Strong relationship building skills
  • Ability to manage ambiguity
  • Excellent communication skills

Key Requirements

  • Bachelor’s degree or equivalent work experience
  • Proven account management experience
  • Experience negotiating contracts

Work Rights

Not specified

Tailored Resume

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