Service Desk Technician

Canal Barge Company

Belle Chasse, Louisiana, United States
Overtime at time + half after 40 hours; not specif...
Fully remote
Remote and hands-on technical support
Vessel navigational equipment maintenance
Network installation and administration
The Service Desk Technician supports all technology used in modern business including remote, enterprise, and vessel systems while maintaining a strong cyber security posture

Job Summary

  • The Service Desk Technician supports all technology used in modern business including remote, enterprise, and vessel systems while maintaining a strong cyber security posture.
  • This role requires frequent travel to board vessels to diagnose computer problems, maintain navigational equipment like AIS and GPS, and manage camera systems.
  • Candidates must be available for scheduled on-call afterhours rotation and possess the physical ability to lift 50 pounds and climb ladders while wearing PPE.

Matching Summary

The Service Desk Technician supports all technology used in modern business including remote, enterprise, and vessel systems while maintaining a strong cyber security posture.

Salary

Overtime at time and half after 40 hours; Not specified; Not specified

Skills & Requirements

Must-have

  • Remote and hands-on technical support
  • Vessel navigational equipment maintenance
  • Network installation and administration
  • Cybersecurity response plan implementation
  • Travel up to 50% of the time

Nice-to-have

  • Strong customer service skills
  • Ability to work in team environments
  • Self-motivated individual
  • Experience with soldering coaxial connections

Key Requirements

  • Associate degree or 2 years comparable experience
  • Valid Driver's license and clean driving record
  • Ability to obtain TWIC card
  • Working knowledge of PC hardware and networking protocols

Work Rights

Not specified

Tailored Resume

Cover Letter