Customer Service Represenative

Destination Pet

Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
Not specified
Answering phones and multi-tasking
Welcoming pet parents and vips
Handling cash and balancing drawer
Destination Pet is seeking a Customer Service Representative to join their team, which is dedicated to providing exceptional care and services for pet families. The ideal candidate should be passionate about both pets and people, with strong customer service skills and the ability to multitask in a dynamic environment

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/outs, and handling complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative to join their team, which is dedicated to providing exceptional care and services for pet families. The ideal candidate should be passionate about both pets and people, with strong customer service skills and the ability to multitask in a dynamic environment.

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: Tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Welcoming pet parents and VIPs
  • Handling cash and balancing drawer
  • Keeping lobby clean and welcoming
  • Responding to complaints with patience

Nice-to-have

  • Fluent in human and hound
  • Concierge and chaos coordinator skills
  • Juggling phones, customers, and paws

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter