The Team Lead position at insurewisenow.info in Burnaby, Canada, seeks a proactive leader to support team development and operational efficiency in personal insurance. The ideal candidate will possess a General Insurance Level 2 License and have strong customer service and communication skills
Job Summary
The Team Lead will work closely with the Manager to ensure team members remain current with procedures, policies, and operational processes while fostering a culture of continuous improvement and service excellence.
Key activities include providing ongoing support and departmental training, coaching and mentoring team members, and serving as the day-to-day resource for employee inquiries.
The role supports the identification and implementation of operational efficiencies and plays a key leadership role in executing operational, tactical, and strategic initiatives.
Matching Summary
Match Score: 85
The Team Lead position at insurewisenow.info in Burnaby, Canada, seeks a proactive leader to support team development and operational efficiency in personal insurance. The ideal candidate will possess a General Insurance Level 2 License and have strong customer service and communication skills.