Essential Banker

Barclays

Isle of Man
Excellent customer service skills
Experience in customer-facing roles
Ability to form professional relationships
The role involves providing exceptional customer experience by acting as the first point of contact for branch customers

Job Summary

  • The role involves providing exceptional customer experience by acting as the first point of contact for branch customers.
  • Responsibilities include resolving client inquiries, managing everyday banking tasks, and guiding new customers through account opening procedures.
  • Success requires maintaining accuracy, deepening customer relationships, and adhering to strict data security protocols and ethical practices.

Matching Summary

The role involves providing exceptional customer experience by acting as the first point of contact for branch customers.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Experience in customer-facing roles
  • Ability to form professional relationships
  • Effective planning and organization
  • Decision making within authority levels

Nice-to-have

  • Proactive communication of ideas
  • Recommend process improvements
  • Experience supporting vulnerable customers
  • Knowledge of financial concepts
  • Digital and technology acumen

Key Requirements

  • Experience operating in a customer-facing role
  • Ability to work within pre-defined authority levels
  • Understanding of risk and controls

Work Rights

Not specified

Tailored Resume

Cover Letter