Customer Banking Specialist - Kippa Ring

Commonwealth Bank

Kippa Ring, Queensland, Australia
Part-time, in-branch
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Kippa Ring branch, responsible for delivering exceptional customer service and handling various banking transactions. Ideal candidates should have a passion for customer service and a desire to help improve customers' financial wellbeing

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us.
  • You will deliver a seamless experience by responding to customers’ transactional banking needs and conduct financial health checks to understand customers’ needs and identify opportunities for tailored products and services.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Kippa Ring branch, responsible for delivering exceptional customer service and handling various banking transactions. Ideal candidates should have a passion for customer service and a desire to help improve customers' financial wellbeing.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling
  • Educate on digital banking solutions
  • Follow bank processes and procedures
  • Handle customer enquiries and maintain accounts

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Ask the right questions
  • Excellent communication skills
  • Collaborative culture
  • Work in a busy retail environment
  • See the big picture for customers

Key Requirements

  • Entry-level position in Banking
  • Ability to work predetermined roster
  • Aboriginal &/or Torres Strait Islander people encouraged to apply

Work Rights

Not specified

Tailored Resume

Cover Letter