Field Service Engineer

Philips UK

Bangkok, Thailand
Advanced technical support
Troubleshooting customer issues
Complex installations and maintenance
Provides advanced technical support and troubleshooting to customers, ensuring all issues are resolved promptly and thoroughly to maintain optimal device performance and customer satisfaction in compliance with regulatory standards

Job Summary

  • Provides advanced technical support and troubleshooting to customers, ensuring all issues are resolved promptly and thoroughly to maintain optimal device performance and customer satisfaction in compliance with regulatory standards.
  • Acts as a specialized resource for a specific business group, utilizing an in-depth understanding of the organization's tools and processes to provide expert support and guidance, contributing to the group's success and efficiency.
  • We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Matching Summary

Provides advanced technical support and troubleshooting to customers, ensuring all issues are resolved promptly and thoroughly to maintain optimal device performance and customer satisfaction in compliance with regulatory standards.

Skills & Requirements

Must-have

  • advanced technical support
  • troubleshooting customer issues
  • complex installations and maintenance
  • in-depth analysis of tasks
  • diagnostic and repair activities
  • customer interaction ownership

Nice-to-have

  • customer-first attitude
  • collaboration with technical teams
  • mentoring junior technicians
  • continuous learning of advancements

Key Requirements

  • Bachelor’s degree or equivalent
  • Experience in IT, Electronics, Electrical Engineering
  • Good troubleshooting skills
  • Good communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter