Job Summary

• Receive emails and live chats through digital messaging, providing accurate and timely responses to customer requests.
• Manage and resolve customer complaints, identify and escalate priority issues, and document all information on customer interaction.
• Always strive for great customer satisfaction and experience, ensuring professional handling of customer interactions based on Quality Guidelines.

Matching Summary

Skills & Requirements

Key Requirements

• High school graduate or equivalent
• Above average English communication skills
• At least 6 months of chat experience
• Solid customer service experience
• Onsite work required

Work Rights