Senior Analyst - Pds Application Support

Jones Lang Lasalle Ip Inc

Taguig, Philippines
On-site
Application stability and availability
Technical support and troubleshooting
Cross-functional team collaboration
Jones Lang LaSalle (JLL) is seeking a Senior Application Support Analyst to ensure the stability and optimal performance of business-critical applications in their Project and Development Services (PDS) division. The ideal candidate should possess strong technical skills alongside excellent collaboration and communication abilities

Job Summary

  • Ensure the stability, availability, and optimal performance of business-critical applications by providing technical support.
  • Collaborate with cross-functional teams to resolve complex issues, drive continuous improvement, and maintain a high level of service delivery.
  • Act as a subject matter expert for business-critical applications, providing support and guidance to peers and mentoring new team members.

Matching Summary

Match Score: 85

Jones Lang LaSalle (JLL) is seeking a Senior Application Support Analyst to ensure the stability and optimal performance of business-critical applications in their Project and Development Services (PDS) division. The ideal candidate should possess strong technical skills alongside excellent collaboration and communication abilities.

Skills & Requirements

Must-have

  • application stability and availability
  • technical support and troubleshooting
  • cross-functional team collaboration
  • performance monitoring and optimization
  • documentation and knowledge management

Nice-to-have

  • leadership and mentoring skills
  • ITIL framework familiarity

Key Requirements

  • Bachelor’s degree in computer science or related field
  • Proven experience as an application support analyst
  • Solid understanding of application architecture and databases
  • Experience utilizing log analysis and diagnostic tools
  • Familiarity with ITIL framework

Work Rights

Not specified

Tailored Resume

Cover Letter