Job Summary

• Your main mission will be to be responsible for customer service management (welcome, check-in, stay and check-out, reservation management, assistance and information, communication handling), as well as performing administrative, billing and commercial functions as necessary, to achieve full customer satisfaction with the service offered, on the night shift.
• Inform the Head of Reception about the progress of the work carried out during the shift and any incidents.
• You will join Palladium Hotel Group, a Spanish company with international presence in full expansion, which has been recognized for the fifth consecutive year as Top Employer in Spain, Italy, Mexico, Dominican Republic, Brazil and Jamaica.

Matching Summary

Skills & Requirements

Key Requirements

• At least two years of experience in a similar position
• High level English
• Proficiency in Word, Excel and hotel management software

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