Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; no...
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Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
** AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences and support the medical team. The ideal candidate should possess strong communication skills and customer service experience, preferably in a veterinary or healthcare setting, while benefiting from a supportive and growth-oriented work environment. **

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses.
  • The role requires managing appointments, processing billing, and maintaining accurate patient records while supporting the medical team.

Matching Summary

Match Score: 75

** AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences and support the medical team. The ideal candidate should possess strong communication skills and customer service experience, preferably in a veterinary or healthcare setting, while benefiting from a supportive and growth-oriented work environment. **

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Maintain organized reception area

Nice-to-have

  • Prior customer service experience in veterinary or healthcare
  • Demonstrate empathy with upset clients
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Promote current promotions and campaigns

Key Requirements

  • High school diploma or equivalent work experience
  • Basic proficiency with scheduling software and online platforms
  • Ability to lift up to 40 pounds independently

Work Rights

Not specified

Tailored Resume

Cover Letter