Customer Experience Manager - Dan Murphy's Bundoora (lancaster Gate)

Porters Liquor

Bundoora, Australia
Not specified; not specified; benefits include exc...
On-site
Customer experience leadership
Team development and mentoring
Fast-paced retail environment
Porters Liquor is seeking a Customer Experience Manager for their Dan Murphy's location in Bundoora, Australia. The role emphasizes leadership in creating exceptional customer experiences, team development, and fostering a diverse and engaging workplace culture

Job Summary

  • The role involves motivating and leading a team to deliver a world-class customer experience that promotes loyalty and revenue growth.
  • Candidates are expected to build a culture centered on understanding the community and using customer feedback as a pillar in decision-making.
  • Employees receive an exclusive discount card for Dan Murphy's, BWS, ALH pubs, Woolworths, and Big W, along with comprehensive wellbeing support.

Matching Summary

Match Score: 85

Porters Liquor is seeking a Customer Experience Manager for their Dan Murphy's location in Bundoora, Australia. The role emphasizes leadership in creating exceptional customer experiences, team development, and fostering a diverse and engaging workplace culture.

Salary

Not specified; Not specified; Benefits include exclusive discounts and employee assistance program

Skills & Requirements

Must-have

  • Customer experience leadership
  • Team development and mentoring
  • Fast-paced retail environment
  • Community engagement focus
  • Diversity and inclusion advocacy

Nice-to-have

  • Entrepreneurial spirit
  • Authentic self-expression
  • Forward-thinking decision making
  • Passion for people development
  • Collaborative communication style

Key Requirements

  • Functional screening assessment completion
  • People leadership experience
  • Ability to work in fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter