Customer Service Representative

Rivermist Pet Lodge

Brinklow, MD, United States
$18.00ph doe; not specified; pyrt-time health, men...
**
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
** Rivermist Pet Lodge is seeking a Customer Service Representative who is passionate about pets and excels in delivering exceptional customer service. The role involves welcoming clients, managing check-ins and check-outs, and ensuring a positive experience for both pets and their owners. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Pay starts at $18.00/hour DOE + tips, with part-time health, mental health, and telehealth benefits.

Matching Summary

Match Score: 75

** Rivermist Pet Lodge is seeking a Customer Service Representative who is passionate about pets and excels in delivering exceptional customer service. The role involves welcoming clients, managing check-ins and check-outs, and ensuring a positive experience for both pets and their owners. **

Salary

$18.00/hour DOE; Not specified; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean
  • supporting team members

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • pet-obsessed professionals

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter