Front Office Agent

Sofitel Brisbane Central

Quezon City, Philippines
On-site
Guest check-in processing
Reservation confirmation
Room key issuance and activation
Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys

Job Summary

  • Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
  • Provides accurate and relevant information and services to the guests and delivers it to them in the most meaningful way.
  • Employee benefit card offering discounted rates in Accor Hotels worldwide and opportunity to grow within your property and across the world.

Matching Summary

Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.

Skills & Requirements

Must-have

  • Guest check-in processing
  • Reservation confirmation
  • Room key issuance and activation
  • Up-selling hotel services
  • Fast-paced work environment
  • Good communication skills

Nice-to-have

  • Personalized guest service
  • Team growth opportunities
  • Corporate Social Responsibility involvement

Key Requirements

  • Graduate of Hospitality or related course
  • At least one (1) year experience in the same field

Work Rights

Not specified

Tailored Resume

Cover Letter