Service Advisor

Rockwall Kia

Rockwall, TX, United States
On-site
Initiate automotive services and repairs
Ascertain vehicle performance problems
Develop estimates and write repair orders
Rockwall Kia is seeking a Service Advisor to facilitate customer service and automotive repairs at their dealership in Rockwall, TX. The ideal candidate will have a background in service advising or automotive technician roles, along with strong customer service skills. The position offers competitive pay and comprehensive benefits

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Rockwall Kia is seeking a Service Advisor to facilitate customer service and automotive repairs at their dealership in Rockwall, TX. The ideal candidate will have a background in service advising or automotive technician roles, along with strong customer service skills. The position offers competitive pay and comprehensive benefits.

Skills & Requirements

Must-have

  • Initiate automotive services and repairs
  • Ascertain vehicle performance problems
  • Develop estimates and write repair orders
  • Maintain customer records
  • Communicate between customer and technician

Nice-to-have

  • Earning customers for life
  • Exemplary customer service
  • Team player

Key Requirements

  • Previous Service Advisor experience, preferred
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter