Customer Experience Manager - Victoria's Secret - South County - Saint Louis, Mo

Victoria's Secret

Saint Louis, Missouri, United States
Base: $20.50 - $28.20 ph; bonus/equity: not specif...
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3+ years retail leadership experience
Ability to lift up to 40 pounds
Drive top-line sales performance
** Victoria's Secret is seeking a Customer Experience Manager for their South County location in Saint Louis, Missouri. This leadership role focuses on enhancing customer and associate experiences to drive sales while ensuring operational excellence and adherence to brand standards. **

Job Summary

  • The Customer Experience Manager is a values-based leader responsible for driving top-line sales through exceptional customer and associate experiences.
  • This role requires independently managing labor hours, maintaining visual standards, and leading the sales floor while coaching direct reports.
  • Candidates must demonstrate the ability to link company strategies to daily activities and inspire the team to deliver total company contribution.

Matching Summary

Match Score: 75

** Victoria's Secret is seeking a Customer Experience Manager for their South County location in Saint Louis, Missouri. This leadership role focuses on enhancing customer and associate experiences to drive sales while ensuring operational excellence and adherence to brand standards. **

Salary

Base: $20.50 - $28.20 per hour; Bonus/Equity: Not specified; Benefits: Available (details linked)

Skills & Requirements

Must-have

  • 3+ years retail leadership experience
  • Ability to lift up to 40 pounds
  • Drive top-line sales performance
  • Manage labor hours and payroll
  • Maintain visual merchandising standards

Nice-to-have

  • Passion for Victoria's Secret brand
  • Experience with business reports and insights
  • Self-awareness and interest in feedback
  • Ability to work nights and weekends
  • Strong coaching and team development skills

Key Requirements

  • 3+ years of retail leadership experience preferred
  • Authorization to work in the United States required
  • Physical ability to stand, bend, kneel, and lift 40 lbs

Work Rights

Must be authorized for employment in the United States

Tailored Resume

Cover Letter