Customer Experience Manager - Victoria's Secret - South County - Saint Louis, Mo
Victoria's Secret
Saint Louis, Missouri, United States
Base: $20.50 - $28.20 ph; bonus/equity: not specif...
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3+ years retail leadership experience
Ability to lift up to 40 pounds
Drive top-line sales performance
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Victoria's Secret is seeking a Customer Experience Manager for their South County location in Saint Louis, Missouri. This leadership role focuses on enhancing customer and associate experiences to drive sales while ensuring operational excellence and adherence to brand standards.
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Job Summary
The Customer Experience Manager is a values-based leader responsible for driving top-line sales through exceptional customer and associate experiences.
This role requires independently managing labor hours, maintaining visual standards, and leading the sales floor while coaching direct reports.
Candidates must demonstrate the ability to link company strategies to daily activities and inspire the team to deliver total company contribution.
Matching Summary
Match Score: 75
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Victoria's Secret is seeking a Customer Experience Manager for their South County location in Saint Louis, Missouri. This leadership role focuses on enhancing customer and associate experiences to drive sales while ensuring operational excellence and adherence to brand standards.
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Salary
Base: $20.50 - $28.20 per hour; Bonus/Equity: Not specified; Benefits: Available (details linked)
Skills & Requirements
Must-have
3+ years retail leadership experience
Ability to lift up to 40 pounds
Drive top-line sales performance
Manage labor hours and payroll
Maintain visual merchandising standards
Nice-to-have
Passion for Victoria's Secret brand
Experience with business reports and insights
Self-awareness and interest in feedback
Ability to work nights and weekends
Strong coaching and team development skills
Key Requirements
3+ years of retail leadership experience preferred
Authorization to work in the United States required
Physical ability to stand, bend, kneel, and lift 40 lbs
Work Rights
Must be authorized for employment in the United States