Service Representative

Rolls-Royce Motor Cars

Kuala Lumpur, Malaysia
24/7 operational support
Customer relationship management
Technical issue resolution
In this customer-facing role, you will act as the primary point of contact between Rolls-Royce and our airline customers, providing 24/7 operational support, driving timely resolution of issues, and ensuring the highest levels of customer satisfaction

Job Summary

  • In this customer-facing role, you will act as the primary point of contact between Rolls-Royce and our airline customers, providing 24/7 operational support, driving timely resolution of issues, and ensuring the highest levels of customer satisfaction.
  • You will build strong working relationships, identify business opportunities, and represent Rolls-Royce’s position confidently in diverse operational environments.
  • By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Matching Summary

In this customer-facing role, you will act as the primary point of contact between Rolls-Royce and our airline customers, providing 24/7 operational support, driving timely resolution of issues, and ensuring the highest levels of customer satisfaction.

Skills & Requirements

Must-have

  • 24/7 operational support
  • customer relationship management
  • technical issue resolution
  • product and service sales

Nice-to-have

  • business acumen
  • cultural awareness
  • resilience in challenging discussions
  • high-performance culture

Key Requirements

  • Degree-qualified in Engineering, Aviation, or related
  • Proven customer-facing experience
  • Aerospace or technical services background
  • Legal right to work in Malaysia

Work Rights

Must have legal right to work in Malaysia

Tailored Resume

Cover Letter