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The Connect and Assure Specialist role at nbn involves managing business customer orders and incidents to enhance customer experience within the telecommunications sector. Ideal candidates should have technical knowledge of telecommunications technologies and strong case management experience. The position offers a permanent, full-time opportunity with flexible working arrangements and a commitment to diversity and inclusion.
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Job Summary
The role involves end-to-end ownership of business customer orders and incidents to drive efficient outcomes.
Candidates must possess strong technical knowledge of telecommunications technologies including FTTN, FTTC, FTTP, and HFC.
The position offers flexible working arrangements and is part of a pioneering team building Australia's digital infrastructure.
Matching Summary
Match Score: 75
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The Connect and Assure Specialist role at nbn involves managing business customer orders and incidents to enhance customer experience within the telecommunications sector. Ideal candidates should have technical knowledge of telecommunications technologies and strong case management experience. The position offers a permanent, full-time opportunity with flexible working arrangements and a commitment to diversity and inclusion.
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