Customer Service Supervisor

Air Liquide Healthcare Ireland

Dublin, Ireland
Competitive salary (doe); not specified; health & ...
Customer service supervision
Team leadership
Coaching and motivation
You will be responsible for leading, coaching, and motivating a team of customer service representatives to deliver excellence in patient and customer support

Job Summary

  • You will be responsible for leading, coaching, and motivating a team of customer service representatives to deliver excellence in patient and customer support.
  • The role involves acting as a point of escalation for complex queries, ensuring professional and timely resolutions, and identifying process improvements.
  • Air Liquide offers a competitive salary, enhanced annual leave, private healthcare, pension scheme, commuter support, and genuine career progression opportunities.

Matching Summary

You will be responsible for leading, coaching, and motivating a team of customer service representatives to deliver excellence in patient and customer support.

Salary

Competitive Salary (DoE); Not specified; Health & Wellbeing, Future Planning, Commuter Support, Development

Skills & Requirements

Must-have

  • Customer Service Supervision
  • Team Leadership
  • Coaching and Motivation
  • Performance Monitoring
  • Process Improvement

Nice-to-have

  • Healthcare environment experience
  • Passion for people development
  • Collaborative atmosphere
  • High personal integrity

Key Requirements

  • Minimum 2 years motivating a team
  • Articulate, numerate, and literate
  • Strong analytical skills
  • Ability to manage competing priorities
  • PC literate and comfortable with CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter