As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Clayton Br anch you’ll: Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
exceptional customer service delivery
articulate financial terms clearly
ask the right questions
champion processes and procedures
work in a busy retail environment
Nice-to-have
financial services experience
hospitality experience
retail experience
holistic customer solutions
interest in career growth
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to work in a busy, commercial and driven retail environment