Documentation And Training Specialist

Penn State

University Park, PA, US
Base: $76,700.00 - $129,500.00; bonus/equity: not ...
Hybrid
Cms platform experience contentful wordpress
Strong written communication skills
Translate complex concepts into plain language
This role supports Penn State's central public relations division by implementing consistent web and digital platforms across all campuses and units

Job Summary

  • This role supports Penn State's central public relations division by implementing consistent web and digital platforms across all campuses and units.
  • The successful candidate will develop training materials, playbooks, and documentation to help staff adopt new platforms and governance models effectively.
  • Employees enjoy a competitive benefits package including comprehensive medical coverage, retirement plans, and a generous 75% tuition discount.

Matching Summary

This role supports Penn State's central public relations division by implementing consistent web and digital platforms across all campuses and units.

Salary

Base: $76,700.00 - $129,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement, and 75% tuition discount

Skills & Requirements

Must-have

  • CMS platform experience Contentful WordPress
  • Strong written communication skills
  • Translate complex concepts into plain language
  • Collaborate across technical and non-technical teams
  • Digital accessibility standards WCAG ADA

Nice-to-have

  • Instructional design and adult learning expertise
  • Experience in higher education or government sectors
  • Knowledge management and process documentation
  • Change navigation and adoption support skills
  • Familiarity with analytics dashboards and KPIs

Key Requirements

  • Bachelor's Degree required
  • 3 to 6 years of relevant experience depending on grade
  • Authorized to work in the U.S. without visa sponsorship

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter