Technical Product Support (tps) Engineer (korean-speaking)

Applied Materials

Singapore, Singapore
Hybrid
Technical support
Customer escalations
Fleet performance
Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades

Job Summary

  • Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.
  • Acts as an intermediary and field escalation focal point between the customer and the Division, providing technical support and documentation.
  • You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

Matching Summary

Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.

Skills & Requirements

Must-have

  • technical support
  • customer escalations
  • fleet performance
  • system installations
  • improvement programs
  • Korean language skills

Nice-to-have

  • self-motivated
  • minimum supervision
  • supportive work culture
  • career development

Key Requirements

  • 7 - 10 years hands-on experience
  • wet clean and plasma/ CMP/ RF/ vacuum chamber systems
  • Knowledge on hybrid bonding process
  • 20-30% international and domestic travel
  • Ability to communicate in Korean

Work Rights

Not specified

Tailored Resume

Cover Letter