Act as a concierge for Enterprise Service customers, primarily pharmaceutical companies, by promptly and sincerely executing contract terms as the first point of contact for daily operations
Job Summary
Act as a concierge for Enterprise Service customers, primarily pharmaceutical companies, by promptly and sincerely executing contract terms as the first point of contact for daily operations.
Respond to requests and inquiries regarding maintenance and repair services for chemical analysis equipment, coordinating engineer visits with customers, Agilent, and vendors.
This job has a full-time weekly schedule and includes the option to work remotely.
Matching Summary
Act as a concierge for Enterprise Service customers, primarily pharmaceutical companies, by promptly and sincerely executing contract terms as the first point of contact for daily operations.
Skills & Requirements
Must-have
Enterprise Service customer support
Chemical analysis equipment support
Engineer visit scheduling
SAP/CRM system operation
Office suite proficiency
Japanese and English communication
Nice-to-have
Teamwork and collaboration
Accuracy and attention to detail
Speed and efficiency
Flexibility and adaptability
Proactive and self-motivated
Key Requirements
TOEIC 600 or equivalent
STEM degree or pharmaceutical experience preferred