Retail Customer Service Specialist

DICK'S Sporting Goods

Alabaster, AL, US
Not specified; not specified; not specified
Not specified (assumed to be in-person based on retail context).
Excellent customer experience delivery
Front-end operations and register coverage
Ability to lift 15 to 35 lbs items
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Alabaster, AL, responsible for delivering exceptional customer experiences and supporting operational tasks. The role emphasizes teamwork, customer interaction, and maintaining company standards, with a focus on creating an inclusive environment

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • Team members must uphold company merchandising standards and assist managers with department scheduling and workflow direction.
  • The role requires an all-hands-on-deck approach to support the team across the store while maintaining confidentiality of company information.

Matching Summary

Match Score: 85

DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Alabaster, AL, responsible for delivering exceptional customer experiences and supporting operational tasks. The role emphasizes teamwork, customer interaction, and maintaining company standards, with a focus on creating an inclusive environment.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations and register coverage
  • Ability to lift 15 to 35 lbs items
  • Stand or walk for up to 4 hours
  • Adherence to safety and loss prevention policies

Nice-to-have

  • Prior retail sales or cashier experience
  • Inclusive and diverse workforce mindset
  • Collaborative teamwork approach
  • Product knowledge in sports equipment
  • Training new teammates on company programs

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Physical ability to stand, bend, stoop, reach, push, pull
  • Lift 15 to 35 lbs items occasionally up to 5 times per hour

Work Rights

Not specified

Tailored Resume

Cover Letter