Order Management Specialist

Gilead Sciences

Amsterdam, Netherlands
Order entry in sap system
Customer query resolution
Master data management in sap
Manage order entry in company SAP system of orders received from wholesalers, hospitals and pharmacies

Job Summary

  • Manage order entry in company SAP system of orders received from wholesalers, hospitals and pharmacies.
  • Be first point of contact for customer queries, returns and complaints and coordinate resolutions.
  • Contact accounts to collect past due balances and resolve any issues preventing payment.

Matching Summary

Manage order entry in company SAP system of orders received from wholesalers, hospitals and pharmacies.

Skills & Requirements

Must-have

  • Order entry in SAP system
  • Customer query resolution
  • Master data management in SAP
  • Cash collection for past due balances
  • Compliance with corporate policies
  • Fluent in Dutch and English

Nice-to-have

  • Passion for helping others
  • Talent for problem-solving
  • Affinity with Order-to-Cash processes
  • Great eye for detail
  • Self-organized and prioritized tasks
  • Responsive to changing needs

Key Requirements

  • Previous experience in SAP
  • Previous experience in Microsoft Office
  • +4 years distribution/supply chain/order & customer management
  • French preferred
  • Knowledge of GDP and pharmaceutical industry is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter