Senior Customer Success Manager Im Gebiet Niedersachsen & Hessen (m/w/d)

Muckelab

Niedersachsen, Germany
Base: not specified; bonus/equity: target bonus; b...
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Customer onboarding and training
Product functionality support
Customer relationship building
** Muckelab is seeking a Senior Customer Success Manager for the Niedersachsen and Hessen regions, responsible for ensuring customer satisfaction and success by guiding clients through product adoption and ongoing support. The ideal candidate will have a strong background in customer success or account management, particularly within the agricultural technology sector. **

Job Summary

  • The primary responsibility of the Customer Success Manager is to ensure customer satisfaction and success, guiding them from sales prospects to active users and providing ongoing support.
  • This role involves on-site customer visits for onboarding and training, operational analysis and consultation, and continuous support via CRM, while also identifying upsell and cross-sell opportunities.
  • The company offers an attractive compensation package including 13 monthly salaries plus target bonus, flexible working hours, company car, and opportunities for global cooperation and professional development.

Matching Summary

Match Score: 75

** Muckelab is seeking a Senior Customer Success Manager for the Niedersachsen and Hessen regions, responsible for ensuring customer satisfaction and success by guiding clients through product adoption and ongoing support. The ideal candidate will have a strong background in customer success or account management, particularly within the agricultural technology sector. **

Salary

Base: Not specified; Bonus/Equity: Target bonus; Benefits: 13 Monatsgehälter, Urlaubsgeld (1.200€ jährlich), Betriebliche Altersvorsorge, Firmenwagen, Firmenfahrrad, Health and Wellness Benefits, Paid Parental Leave

Skills & Requirements

Must-have

  • Customer Onboarding and Training
  • Product Functionality Support
  • Customer Relationship Building
  • Upselling and Cross-selling
  • Dairy Farming Technology Expertise

Nice-to-have

  • Sales and Commercial Acumen
  • Proactive and Self-motivated
  • Integrative and Diverse Workplace

Key Requirements

  • 3-5 years of customer-facing experience
  • Bachelor's degree or equivalent experience
  • Proficiency in German and good English skills
  • Valid Driving License

Work Rights

Not specified

Tailored Resume

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