Service Advisor

Bmw Of Kansas City South

Jacksonville, North Carolina, USA
Customer service
Vehicle maintenance and repair
Scheduling appointments
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Demonstrates the Company’s Core Values including Servant Leadership, Teamwork, Integrity, and Commitment to Customer Enthusiasm.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Skills & Requirements

Must-have

  • customer service
  • vehicle maintenance and repair
  • scheduling appointments
  • explaining estimates to customers
  • maintaining CSI standards

Nice-to-have

  • servant leadership
  • teamwork through trust and respect
  • integrity
  • commitment to customer enthusiasm
  • passion for winning
  • accountability at all levels
  • commitment to continuous improvement

Key Requirements

  • High School Diploma
  • Automotive work experience
  • 3-5 years of work experience
  • Valid Driver’s License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter