Full Time Branch Ambassador - Dfw Area

Capital One

Coppell, TX, US
Base: $43,680 - $43,680; bonus/equity: not specifi...
Customer service experience
Cash handling experience
Resolving customer inquiries
You’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience

Job Summary

  • You’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.
  • Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.
  • The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally “the expert”.

Matching Summary

You’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.

Salary

Base: $43,680 - $43,680; Bonus/Equity: Not specified; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Customer service experience
  • Cash handling experience
  • Resolving customer inquiries
  • Adhering to operational policies
  • Fraud mitigation monitoring

Nice-to-have

  • Growth mindset
  • Customer experience-obsessed
  • Outgoing and passionate
  • Team player
  • Digitally savvy

Key Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience
  • Associate’s degree
  • 2+ years of Retail, Sales, or Banking Experience
  • Bilingual in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter