Cuffe & Taylor is seeking a Junior Field IT Support specialist to join their Technology Support team in Dublin. The role involves providing technical support and installations for Ticketmaster products, requiring a customer-centric approach and a willingness to learn about networking technologies
Job Summary
The Technology Support team provides technical support and installation services across various business units and client base to ensure successful delivery of major events and festivals.
The role involves supporting a wide range of hardware and software solutions in a fast-paced live event environment, often working onsite at festivals and outdoor events.
Ticketmaster is committed to an inclusive culture that values diversity, teamwork, and delivering world-class fan experiences.
Matching Summary
Match Score: 75
Cuffe & Taylor is seeking a Junior Field IT Support specialist to join their Technology Support team in Dublin. The role involves providing technical support and installations for Ticketmaster products, requiring a customer-centric approach and a willingness to learn about networking technologies.
Skills & Requirements
Must-have
Technical support for proprietary software
Installation of hardware and network devices
On-site and remote troubleshooting
Customer focused service delivery
Valid clean driving licence
Ability to work nights and weekends
Nice-to-have
Interest in wired and wireless networking
Good interpersonal and communication skills
Dynamic to meet live entertainment needs
Teamwork and integrity values
Eager to learn and develop professionally
Key Requirements
Valid clean driving licence
Fluent English communication skills
Willingness to travel
Availability to work nights, weekends, and holidays