Gerente De Contas - Retenção | Rd Station

Brasileuro

Florianópolis, Brazil
On-site
Client negotiation experience
Diagnose client problems
Propose solution strategies
The role involves connecting with clients who have requested account cancellation to understand their issues and retain them, thereby reducing churn

Job Summary

  • The role involves connecting with clients who have requested account cancellation to understand their issues and retain them, thereby reducing churn.
  • You will be responsible for diagnosing client problems, proposing solutions that leverage RD Station's offerings, and negotiating terms to ensure client retention.
  • The company emphasizes integral well-being, diversity, and empowering people, fostering a dynamic and innovative environment for growth.

Matching Summary

The role involves connecting with clients who have requested account cancellation to understand their issues and retain them, thereby reducing churn.

Skills & Requirements

Must-have

  • Client negotiation experience
  • Diagnose client problems
  • Propose solution strategies
  • Handle difficult negotiations
  • Manage high volume demands

Nice-to-have

  • Digital Marketing knowledge
  • Customer Success experience
  • Inside Sales experience
  • Sales techniques knowledge
  • Storytelling and rapport skills

Key Requirements

  • Previous experience in client negotiation roles
  • Resilience in handling objections
  • Ability to diagnose business scenarios
  • Multitasking capability

Work Rights

Not specified

Tailored Resume

Cover Letter