Customer Service Representative

SPX Corporation

Smyrna, Tennessee, US
On-site
Customer service or call center environment
Database management
Ticketing systems
SPX Corporation is seeking a Customer Service Representative to enhance customer satisfaction and support operations by processing orders and resolving inquiries. The ideal candidate should possess 1-3 years of experience in customer service, excellent communication skills, and a detail-oriented approach

Job Summary

  • SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world.
  • As a Customer Support Representative, you have a critical role enhancing customer satisfaction and maintaining our reputation for excellence by providing exceptional customer support and problem-solving skills.
  • Our benefits include generous and flexible paid time off, competitive health insurance plans and 401(k) match, and educational assistance.

Matching Summary

Match Score: 85

SPX Corporation is seeking a Customer Service Representative to enhance customer satisfaction and support operations by processing orders and resolving inquiries. The ideal candidate should possess 1-3 years of experience in customer service, excellent communication skills, and a detail-oriented approach.

Skills & Requirements

Must-have

  • Customer service or call center environment
  • Database management
  • Ticketing systems
  • Microsoft Office proficiency
  • Order processing
  • Customer inquiry resolution

Nice-to-have

  • Professional and courteous demeanor
  • Excellent problem-solving skills
  • Detailed oriented approach
  • Strong verbal and written communication
  • Self-directed and organized
  • Experience in manufacturing environment

Key Requirements

  • 1-3 years customer service experience
  • 1-3 years database management experience
  • Proficiency using ticketing systems
  • Proficiency in Microsoft Office
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter