Support Engineering Specialist

HPE

Mexico City, Mexico
Hybrid
Technical support for virtualization solutions
Troubleshooting compute storage networking
Linux operating system expertise
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces flexibility and inclusion

Job Summary

  • Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces flexibility and inclusion.
  • The Support Engineering Specialist role involves helping customers deploy, operate, and troubleshoot virtualization and cloud management solutions to ensure customer success and long-term adoption.
  • HPE offers comprehensive health and wellbeing benefits, personal and professional development programs, and an unconditionally inclusive work environment.

Matching Summary

Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces flexibility and inclusion.

Skills & Requirements

Must-have

  • Technical support for virtualization solutions
  • Troubleshooting compute storage networking
  • Linux operating system expertise
  • Support in on-prem hybrid cloud environments
  • Collaboration with cross-functional teams

Nice-to-have

  • Experience with Proof of Concept deployments
  • Proficiency in scripting and log analysis
  • Cloud architecture knowledge
  • Design thinking and DevOps familiarity
  • Security-first mindset
  • User experience focus

Key Requirements

  • Bachelor's or Master's degree in Engineering or Computer Science
  • 3+ years experience in virtualization or datacenter support
  • Advanced English communication skills
  • Experience supporting compute storage networking or automation
  • Mentoring less-experienced staff

Work Rights

Not specified

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