Sofitel Sydney Wentworth is seeking a General Housekeeper (Gouvernant Général) for their hotel in Strasbourg, France. The role involves overseeing housekeeping operations, managing a team, and ensuring a high standard of cleanliness and guest experience
Job Summary
As General Housekeeper, you are responsible for the customer experience from the first glance.
You will organize and control the daily work of the team, manage staff, and oversee stock and materials.
You will collaborate with reception to optimize priorities and VIP welcomes, and handle cleanliness-related complaints with reactivity and kindness.
Matching Summary
Match Score: 85
Sofitel Sydney Wentworth is seeking a General Housekeeper (Gouvernant Général) for their hotel in Strasbourg, France. The role involves overseeing housekeeping operations, managing a team, and ensuring a high standard of cleanliness and guest experience.
Skills & Requirements
Must-have
Housekeeping standards excellence
Team management and motivation
Stock and material management
Customer relations and inter-departmental collaboration
Hotel cleaning techniques and hygiene standards
Nice-to-have
Leadership natural and team spirit
Discretion professionalism and excellent presentation
Autonomy reactivity and positive communication
Key Requirements
Experience in team management in hospitality
Excellent organization and priority management skills