Base: $18.60; bonus/equity: not specified; benefit...
Customer service
Payment processing
Data entry
Provides high-level customer service, assisting customers with complex billing issues, service complaints, account discrepancies, and payment installment arrangements
Job Summary
Provides high-level customer service, assisting customers with complex billing issues, service complaints, account discrepancies, and payment installment arrangements.
Responds to inquiries and requests from the public and other departments, providing general and specialized information requiring judgment, tact, and sensitivity.
Receives payments for permits and licenses such as vehicle titles and registrations, and business licenses.
Matching Summary
Provides high-level customer service, assisting customers with complex billing issues, service complaints, account discrepancies, and payment installment arrangements.
Salary
Base: $18.60; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
customer service
payment processing
data entry
record maintenance
public inquiries
Nice-to-have
tact and sensitivity
judgment and interpretation
safe community promotion
Key Requirements
High school diploma or GED
Six months clerical/administrative support experience