Customer Service Representative

Pet Palace Hillard

Hilliard, OH, United States
Base: $13.00–$15.00ph doe; bonus/equity: tips; ben...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Pet Palace Hillard is seeking a Customer Service Representative who is passionate about both pets and people to join their team. The role involves providing excellent customer service, managing check-ins and check-outs, and creating a welcoming environment for pet families

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $13.00–$15.00/hour DOE + tips.

Matching Summary

Match Score: 85

Pet Palace Hillard is seeking a Customer Service Representative who is passionate about both pets and people to join their team. The role involves providing excellent customer service, managing check-ins and check-outs, and creating a welcoming environment for pet families.

Salary

Base: $13.00–$15.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • people-person and pet-person
  • fluent in human and hound
  • cool under pressure

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter