Analyst, Technical Solutions

Visa

Austin, TX, United States
Base: 94,400.00 to 146,700.00 usd py; bonus/equity...
On-site
Technical touchpoint for clients
Solve customer business challenges
Ecommerce and payment acceptance guidance
This role is the technical touchpoint for our largest and most important clients, relying on technical creativity and client knowledge to solve business challenges

Job Summary

  • This role is the technical touchpoint for our largest and most important clients, relying on technical creativity and client knowledge to solve business challenges.
  • The role involves managing and troubleshooting escalated technical problems, acting as a subject matter expert on the push payment platform, and providing eCommerce and payment acceptance consultative guidance.
  • Visa offers opportunities to create impact at scale, grow skills, and see contributions impact lives, with former team members moving into various roles like Sales Engineering and Solutions Management.

Matching Summary

This role is the technical touchpoint for our largest and most important clients, relying on technical creativity and client knowledge to solve business challenges.

Salary

Base: 94,400.00 to 146,700.00 USD per year; Bonus/Equity: may be eligible for bonus and equity; Benefits: Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program

Skills & Requirements

Must-have

  • technical touchpoint for clients
  • solve customer business challenges
  • eCommerce and payment acceptance guidance
  • technical implementation assistance
  • web-based software development technologies
  • understanding of Web Security

Nice-to-have

  • customer-centricity
  • technical creativity
  • consultative Cybersource knowledge
  • proactively identify operational opportunities

Key Requirements

  • 2+ years of work experience with Bachelor's Degree
  • 3+ years of work experience with Bachelor's Degree or 2+ years with Advanced Degree
  • In-depth technical experience (customer support, software development, web development)
  • Client facing experience
  • Experience with e-commerce platforms, transaction processing, payment service providers
  • Understanding of mobile payments and architecture
  • Strong SQL skills

Work Rights

Not specified

Tailored Resume

Cover Letter