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Accenture is seeking an Industry Consultant specializing in Customer Front for the Financial Services sector. The role focuses on transforming business strategies and enhancing customer experiences through innovative practices and operational models. Ideal candidates should have experience in consulting within the financial services industry and possess strong analytical and communication skills.
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Job Summary
Focus on transforming front-stage elements like new business strategy, brand strategy, marketing strategy, sales strategy, channel reform, and customer experience reform.
Drive back-stage transformation covering process, data, technology, organization, and employee aspects of the operating model.
Engage with corporate executives as a counterpart to cover a range of strategic and operational initiatives within the financial services sector.
Matching Summary
Match Score: 75
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Accenture is seeking an Industry Consultant specializing in Customer Front for the Financial Services sector. The role focuses on transforming business strategies and enhancing customer experiences through innovative practices and operational models. Ideal candidates should have experience in consulting within the financial services industry and possess strong analytical and communication skills.
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Skills & Requirements
Must-have
Financial services industry experience
Consulting experience
Business strategy development
Customer experience transformation
Operating model reform
Nice-to-have
Proactive change agent
Holistic business and consumer perspective
Awareness of latest technology trends
Strong analytical and communication skills
English business proficiency
Key Requirements
Experience in banking, securities, life insurance, non-life insurance, credit cards, payments, or leasing industries.
Experience in strategy consulting, business consulting, or technology consulting.
Experience in corporate planning, business planning, business development, service planning, marketing strategy, sales planning, or customer service.
Experience in technology strategy, system implementation, DX promotion, IT consulting, PMO, or support experience.