Customer Success Manager

gridware.io

San Francisco, CA, United States
On-site
Customer relationship management
Technical expertise
Proactive support
Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid

Job Summary

  • Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid.
  • The Customer Success Manager will be responsible for managing and growing relationships with utility customers, ensuring they receive maximum value from Gridware’s solutions.
  • This role involves deeply understanding utility customer needs and educating stakeholders on fault detection and grid monitoring capabilities.

Matching Summary

Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid.

Skills & Requirements

Must-have

  • customer relationship management
  • technical expertise
  • proactive support
  • strategic guidance
  • utility customer needs

Nice-to-have

  • voice of the customer
  • long-term partnerships
  • climate-tech investors

Key Requirements

  • manage and grow relationships
  • educate stakeholders
  • lead use case development
  • pilot program design
  • create success metrics

Work Rights

Not specified

Tailored Resume

Cover Letter