Responsible for delivering expert application support, ensuring the stable operation, maintenance, and end-to-end service performance of payroll systems and related interfaces
Job Summary
Responsible for delivering expert application support, ensuring the stable operation, maintenance, and end-to-end service performance of payroll systems and related interfaces.
Oversees the service lifecycle for payroll applications, provides Level 2 and Level 3 support, and acts as the primary escalation point for issues and service requests.
Information about our benefits you can find here: https://gf.com/about-us/careers/opportunities-asia
Matching Summary
Responsible for delivering expert application support, ensuring the stable operation, maintenance, and end-to-end service performance of payroll systems and related interfaces.
Skills & Requirements
Must-have
Ramco Payroll System expertise
L2 and L3 support for payroll
Manage application service lifecycle
ITIL and COBIT frameworks
Multi-sourced environment support
Nice-to-have
Logistics-related applications experience
Strong stakeholder management skills
Key Requirements
Minimum 1-2 years Ramco Payroll System hands-on experience
Techno-functional consultant experience
Experience supporting L2 and L3 for Time Management Systems
6-8 years technical experience
4-6 years project, service, stakeholder, and vendor management exposure
Relevant tertiary qualification in IT or related fields