Team Leader Performance - Marina Arauco

adidas AG

Marina Arauco, Chile
On-site
Supervising people
Sales and customer service
Store operations processes
Your goal is to act as a coach guiding and supporting the team on the sales floor to achieve store objectives and ensure a unique customer service experience

Job Summary

  • Your goal is to act as a coach guiding and supporting the team on the sales floor to achieve store objectives and ensure a unique customer service experience.
  • Act as a true coach by managing game plans that allow you to achieve store KPIs (Conversion, average transaction value, traffic, units per transaction, average price, margin, etc.).
  • We promote team diversity, support the inclusion of all people, and encourage individual expression.

Matching Summary

Your goal is to act as a coach guiding and supporting the team on the sales floor to achieve store objectives and ensure a unique customer service experience.

Skills & Requirements

Must-have

  • supervising people
  • sales and customer service
  • store operations processes
  • KPI management
  • coaching and training
  • omnichannel customer experience

Nice-to-have

  • passion for the brand
  • positive and inspiring attitude
  • building effective relationships
  • agility in customer service
  • curiosity for product knowledge

Key Requirements

  • minimum 03 years supervising people
  • experience in retail, sports, or fashion
  • ability to manage difficult situations
  • knowledge of coaching and facilitation

Work Rights

Not specified

Tailored Resume

Cover Letter