Superviseur Réception Soir H/f/x

Sofitel Sydney Wentworth

L'isle, France
On-site
Ensure warm and personalized welcome
Ensure reception meets quality standards
Manage check-in/check-out procedures
The Sofitel Sydney Wentworth is seeking a Supervisor for the evening reception at L’Isle de Leos MGallery Hotel, located in L'Isle-sur-la-Sorgue, France. The ideal candidate will have experience in luxury hotel reception management and a strong customer service orientation, with responsibilities including overseeing the evening reception team and ensuring a high standard of guest service

Job Summary

  • As the Evening Reception Supervisor, you will be a link between the day and night teams to ensure the smooth operation of the establishment's reception service.
  • Your main missions will include ensuring a warm and personalized welcome to clients to establish a strong relationship, supervising billing, and managing the hotel lobby's cleanliness and safety.
  • You will benefit from an inspiring work environment, new facilities designed for client and employee satisfaction, and opportunities for internal evolution within the Accor group.

Matching Summary

Match Score: 85

The Sofitel Sydney Wentworth is seeking a Supervisor for the evening reception at L’Isle de Leos MGallery Hotel, located in L'Isle-sur-la-Sorgue, France. The ideal candidate will have experience in luxury hotel reception management and a strong customer service orientation, with responsibilities including overseeing the evening reception team and ensuring a high standard of guest service.

Skills & Requirements

Must-have

  • ensure warm and personalized welcome
  • ensure reception meets quality standards
  • manage check-in/check-out procedures
  • coordinate team activities
  • oversee billing and cash handling
  • ensure lobby cleanliness and safety

Nice-to-have

  • embody the Heartist spirit
  • promote loyalty program
  • inform clients about hotel services
  • maintain client databases
  • environmental and civic sensitivity

Key Requirements

  • Confirmed experience as Brigade Chief and/or Assistant Reception Chief in luxury hospitality
  • Proficiency in Opera Cloud software
  • Proficiency in English
  • Excellent communication skills
  • Strong organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter